Mobile Supervisor Phlebotomist

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Austin, TX

Job status
Full time
Job description
We Are Blood serves over 40 hospitals and medical facilities in a 10 county area. Our mission is to provide and protect the community blood supply, to inspire Central Texans to save lives locally, and to always treat everyone we serve as family. When you work here, you’re a vital part of helping to ensure that all Central Texans have access to life-saving blood when they need it!

This individual will determine donor eligibility, perform phlebotomy techniques, and manage adverse donor reactions at blood drives across the Central Texas area including supervising on a mobile drive.

• Maintain complete familiarity with all departmental SOPs, quality policies and procedures, human resources policies and procedures, mainframe donor database, operator manuals, and other materials as appropriate
• Anticipate and respond to organizational needs; plan for contingencies; organize/oversee processes and employees to promote a lean environment a lead and motivate staff.
• Ensure thorough/effective dissemination of information; ensure timely and appropriate reporting of all Worker’s Compensation exposures, illness, or injuries.
• Maintain open lines of communication with employees and operations manager
• Ensure compliance with organizational and industry policies and procedures
• Ensure proper maintenance of the donation site and equipment according to SOP (daily quality control and housekeeping procedures and routine/preventative maintenance); coordinate/ oversee work flow; ensure satisfactory levels of Mobile supplies and equipment
• Provide timely and tailored training, feedback, and constructive criticism to improve and expand upon employees’ technique and knowledge
• Advise mobile operations manager of issues/trends involving employees; execute on-the-spot corrections as needed
• Provide timely and progressive counseling aimed at correcting performance problems; participate in the performance appraisal process of employees by maintaining notes on individual employees throughout the year and constructing fair, effective, unbiased, and factual performance comments; cultivate an environment of teamwork
• Determine donor suitability according to SOP: Register donors; conduct/document medical history interviews; perform/document vital signs (pulse, blood pressure, hematocrit and temperature)
• Perform whole blood and automated phlebotomy techniques on allogeneic, donors according to SOP: Vein selection; preparation of aseptic phlebotomy site; labeling of collection materials; venipuncture; sample collection; donor escort
• Record Keeping: Accurately record donor phlebotomy results in electronic database or legibly on donor record and review electronic/hard copy documentation, as appropriate, according to SOP
• Respond to donor reactions according to SOP: Identify/treat symptoms, monitor/perform vital signs (pulse and blood pressure) and accurately document the reaction
• Perform special projects and other duties as assigned by mobile operations manager

• High school diploma or equivalent
• Minimum of 2-4 years blood center experience, preferably in phlebotomy; prefer experience with ALYX or other automated collection system; college education or supervisory experience may substitute for blood center experience
• CPR Certified
• Must be at least 21 years of age, have a valid Texas driver’s license, proof of insurance, and an acceptable driving record; and be able to obtain a Commercial Driver’s License (CDL) within 6 months of employment.
• Ability to work a flexible and open schedule including Saturdays/Sundays as needed
• Ability to assume a lead role in a team environment
• Ability to make priority determinations, and work without direct supervision
• Punctual and dependable
• Compassionate interpersonal and excellent customer service skills
• Superior verbal and written communication skills
• Intermediate computer skills
• Ability to maintain high attention to detail and make sound judgments in a busy/distracting environment
• Ability to perform the same task repeatedly while maintaining a high level of accuracy
• Ability to interpret and respond appropriately to sensitive/confidential information and situations
• Excellent manual dexterity
• Ability to stand for long periods
• Ability to lift up to 25 pounds unassisted
• Ability to work in an environment with bio-hazardous materials.


Interested in our organization, but not this job? Check us out on our website to find out how you else you can be a part of our Family.

EEO Employer: Minorities/Women/Veterans/Disabled
Education requirements
High school diploma or equivalent
Experience requirements
Minimum of 2-4 years blood center experience, preferably in phlebotomy
Must be at least 21 years of age, have a valid Texas driver’s license, proof of insurance, and an acceptable driving record; and be able to obtain a Commercial Driver’s License (CDL) within 6 months of employment.